How to claim on the money back guarantee;
I purchased from the Official R Bar Web Store
If you buy a R Bar product from our online store that you are not 100% satisfied with, all you need to do is send the remaining product back to us with a covering letter telling us who you are, when you bought the product and why you are unhappy. We will have all records of your purchase. Once we have received your returned product, we will refund you your purchase price.
I purchased from a R Bar distributor
If you purchased any of our products from one of our many distributors or retailers and you are unhappy with your purchase you can claim on the guarantee. The process is similar but we will require your original proof of purchase with the remaining product.
Please note that it is R Bar and not the distributor who offer the guarantee.
*Terms & Conditions for Money Back Guarantee;
- All returns must be accompanied by a receipt confirming the purchase of product.
- The product must be returned in its original packaging.
- No refunds will be issued for the goods that have already been bought and refunded in the past.
- Goods must be returned to the address given on our contact page.
- We will not accept the return of products that have been purchased via ebay under our money back guarantee.